Refund Policy
At Precious T. Porter Tax Services, we are committed to providing accurate, efficient, and professional tax preparation. To ensure fairness and clarity for all clients, the following refund policy applies:
No Refunds After Payment
All payments are final. Once payment has been submitted for the actual return preparation, no refunds will be issued under any circumstances. Clients are encouraged to review all information and ask any questions prior to submitting payment.
Audit Defense Requirement
All clients are required to purchase audit defense as part of their tax preparation package. This ensures you receive support and representation in the event of an IRS inquiry or audit.
Right to Decline Services Before Payment
If you choose not to proceed with tax preparation services by Precious T. Porter, you may retrieve your documents and leave at any time prior to payment. No tax preparation work will be completed until payment is submitted.
Submission of Tax Return
Your tax return will not be filed or submitted until full payment has been successfully received and confirmed. This policy protects both the accuracy of your return and the integrity of our services.
Disclaimers
Accuracy of Information
Clients are responsible for providing complete, accurate, and truthful information for tax preparation. Precious T. Porter Tax Services is not liable for delays, inaccuracies, or penalties resulting from incomplete or incorrect information supplied by the client.
Client Responsibility
All tax documents, forms, and supporting materials must be submitted before preparation begins. Failure to provide required documentation may delay service or prevent completion of the tax return.
No Guarantee of Refund Amount
Tax refunds are determined solely by the IRS and state tax agencies. Precious T. Porter Tax Services does not guarantee any specific refund amount, tax outcome, or approval of credits or deductions.
Processing Times
IRS and state processing times vary and are outside the control of Precious T. Porter Tax Services. Any delays, audits, or additional reviews conducted by tax authorities are not the responsibility of the preparer.
Audit Defense Requirement
Audit defense is mandatory for all clients. This service provides support in the event of an IRS or state audit but does not guarantee the outcome of any audit or review.
No Filing Without Payment
Tax returns will not be filed until full payment is received and confirmed. Clients are responsible for ensuring payment is submitted in a timely manner to avoid delays in filing.
Right to Refuse Service
Precious T. Porter Tax Services reserves the right to refuse service to any client who does not comply with required documentation, payment policies, or professional conduct standards.